Professional experience

September 2025 to June 2026 (FTC)

Content Operations Manager

  • Designed and implemented a new organisation-wide content planning system (Monday.com), replacing fragmented spreadsheets and ad hoc processes
  • Led stakeholder discovery and gap analysis across multiple departments to map content needs, risks, and operational constraints
  • Defined and embedded editorial workflows, permissions processes, and governance standards aligned with IP and brand requirements
  • Produced strategic recommendations on content planning, film strategy, and permissions clearance to inform senior decision-making
  • Delivered guidance to staff to drive adoption of new tools and ways of working
  • Acted as a bridge between content, technology, legal, and programme teams, translating strategy into operational reality

January 2024 to May 2025

Copy and Production Manager

  • Rebuilt and restructured the Copy and Production team, aligning capabilities to business needs
  • Halved production timelines by optimising end-to-end editorial workflows
  • Brought all copyediting in-house to protect brand voice and ensure consistency
  • Created a strategic dashboard of editorial metrics for senior leadership
  • Designed and launched a new Excel-based resourcing tracker to manage capacity and demand spikes
  • Oversaw production on the 2025 Expert Outlook, the business’s most successful edition
  • Instituted and led a weekly production meeting to discuss snags, share best practice, and elevate strategy
  • Presented a day-in-the-life session to the sales team to enable them to sell quality assurance as part of the Canvas8 value proposition
  • Managed teams in the UK and the Philippines
  • Edited diverse materials: reports, interviews, case studies, decks, and marketing collateral

April 2023 to December 2023

Editorial Supervisor

  • Active E&P representative on Oxera’s Quality and Integrity Unit, helping the chair to plan training initiatives and raise awareness across the business
  • Delivered an editorial service that was responsive, flexible, and value-adding
  • Transferred best-practice skills to staff through editorial feedback and training, driving quality improvements
  • Line managed, mentored, and supported team members at various levels
  • Managed cross-function projects, including template management when supporting a brand refresh
  • Received internal and external praise on copywriting
  • Supported on internal comms to instil a sense of belonging
  • Became a certified Mental Health First Aid Champion (MHFA England)

January 2022 to April 2023

Editorial and Production Team Leader

  • Led change initiatives around quality and integrity, including redeveloping the firm’s visual identity (establishing and iterating the design, user acceptance testing, and 90 hours of training sessions for colleagues)
  • Managed the E&P business line, including a team of three-full time editors, two part-time editors, and multiple freelancers
  • Maintained performance, resourcing, and morale, winning praise from the COO
  • Set up a robust, bespoke project-management spreadsheet to more easily anticipate trends in demand and track team performance
  • Provided strategic input on internal and external comms, including copywriting and storytelling

June 2021 to January 2022

Senior Production Editor

  • Took a leadership position in the team, managing workload and providing strategic support to the Managing Editor
  • Edited outputs for clients including international regulatory bodies, tech giants, and major European banks
  • Employed copywriting skills to work directly with FAANG clients

May 2018 to June 2021

Production Editor

  • Joined one of the most highly regarded economics consultancies in Europe
  • Copyedited and provided quality assurance across a range of outputs and formats, including in-depth studies of hundreds of pages and expert reports to be presented in court
  • Developed expertise in PowerPoint, Outlook
  • Led a project to redevelop the firm’s intranet and internal news service, successfully coordinating the launch across several departments

Freelance editor and copywriter

November 2016 to May 2018

  • Carried out work across a variety of briefs and a diverse set of clients
  • Worked with traditional publishers, publishers in emerging markets, magazines, B2C publications, and independent authors

October 2015 to November 2016

Managing Editor

  • Managed the editorial team and publishing schedule, ensuring projects were completed on time and to budget
  • Mediated communication between authors and editors and resolved problems as and when they arose
  • Helped the Commissioning Editor with strategy and author outreach

October 2014 to October 2015

Project Editor

  • Took over 50 books through the editorial process (from raw copy to print)
  • Established and maintained relationships with authors, walking them through the process and inspiring confidence
  • Created and tailored promotional materials for specific books and markets
  • Developed expertise in Microsoft Office and proficiency in Adobe InDesign