
September 2025 to June 2026 (FTC)
Content Operations Manager
- Designed and implemented a new organisation-wide content planning system (Monday.com), replacing fragmented spreadsheets and ad hoc processes
- Led stakeholder discovery and gap analysis across multiple departments to map content needs, risks, and operational constraints
- Defined and embedded editorial workflows, permissions processes, and governance standards aligned with IP and brand requirements
- Produced strategic recommendations on content planning, film strategy, and permissions clearance to inform senior decision-making
- Delivered guidance to staff to drive adoption of new tools and ways of working
- Acted as a bridge between content, technology, legal, and programme teams, translating strategy into operational reality

January 2024 to May 2025
Copy and Production Manager
- Rebuilt and restructured the Copy and Production team, aligning capabilities to business needs
- Halved production timelines by optimising end-to-end editorial workflows
- Brought all copyediting in-house to protect brand voice and ensure consistency
- Created a strategic dashboard of editorial metrics for senior leadership
- Designed and launched a new Excel-based resourcing tracker to manage capacity and demand spikes
- Oversaw production on the 2025 Expert Outlook, the business’s most successful edition
- Instituted and led a weekly production meeting to discuss snags, share best practice, and elevate strategy
- Presented a day-in-the-life session to the sales team to enable them to sell quality assurance as part of the Canvas8 value proposition
- Managed teams in the UK and the Philippines
- Edited diverse materials: reports, interviews, case studies, decks, and marketing collateral

April 2023 to December 2023
Editorial Supervisor
- Active E&P representative on Oxera’s Quality and Integrity Unit, helping the chair to plan training initiatives and raise awareness across the business
- Delivered an editorial service that was responsive, flexible, and value-adding
- Transferred best-practice skills to staff through editorial feedback and training, driving quality improvements
- Line managed, mentored, and supported team members at various levels
- Managed cross-function projects, including template management when supporting a brand refresh
- Received internal and external praise on copywriting
- Supported on internal comms to instil a sense of belonging
- Became a certified Mental Health First Aid Champion (MHFA England)
January 2022 to April 2023
Editorial and Production Team Leader
- Led change initiatives around quality and integrity, including redeveloping the firm’s visual identity (establishing and iterating the design, user acceptance testing, and 90 hours of training sessions for colleagues)
- Managed the E&P business line, including a team of three-full time editors, two part-time editors, and multiple freelancers
- Maintained performance, resourcing, and morale, winning praise from the COO
- Set up a robust, bespoke project-management spreadsheet to more easily anticipate trends in demand and track team performance
- Provided strategic input on internal and external comms, including copywriting and storytelling
June 2021 to January 2022
Senior Production Editor
- Took a leadership position in the team, managing workload and providing strategic support to the Managing Editor
- Edited outputs for clients including international regulatory bodies, tech giants, and major European banks
- Employed copywriting skills to work directly with FAANG clients
May 2018 to June 2021
Production Editor
- Joined one of the most highly regarded economics consultancies in Europe
- Copyedited and provided quality assurance across a range of outputs and formats, including in-depth studies of hundreds of pages and expert reports to be presented in court
- Developed expertise in PowerPoint, Outlook
- Led a project to redevelop the firm’s intranet and internal news service, successfully coordinating the launch across several departments
Freelance editor and copywriter
November 2016 to May 2018
- Carried out work across a variety of briefs and a diverse set of clients
- Worked with traditional publishers, publishers in emerging markets, magazines, B2C publications, and independent authors

October 2015 to November 2016
Managing Editor
- Managed the editorial team and publishing schedule, ensuring projects were completed on time and to budget
- Mediated communication between authors and editors and resolved problems as and when they arose
- Helped the Commissioning Editor with strategy and author outreach
October 2014 to October 2015
Project Editor
- Took over 50 books through the editorial process (from raw copy to print)
- Established and maintained relationships with authors, walking them through the process and inspiring confidence
- Created and tailored promotional materials for specific books and markets
- Developed expertise in Microsoft Office and proficiency in Adobe InDesign